Shipping Policy

At Norir Foods, we aim to provide fast and reliable shipping for all of our products. This Shipping Policy outlines the terms and conditions under which we process orders and ship products to our customers. By purchasing from us, you agree to the terms of this policy.

1. Order Processing

Once an order is placed, it will be processed within 1-3 business days (excluding weekends and public holidays). Orders are shipped after payment verification, and the processing time may vary depending on the availability of products.

2. Shipping Methods and Charges

We offer multiple shipping methods to cater to different customer needs. The available shipping options and charges are as follows:

  • Standard Shipping: Delivery within 5-7 business days. Free for orders over a certain amount, or a flat fee applies.
  • Express Shipping: Delivery within 2-3 business days. This option is available for an additional fee.
  • International Shipping: Available for select countries. Delivery time may vary based on location, and international shipping fees will be calculated at checkout.

The shipping charges are calculated based on the weight of the order, the shipping destination, and the shipping method selected.

3. Shipping Address

Please ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. If there is a mistake in the address, please contact us immediately to correct the information before your order is dispatched.

4. Delivery Time

Estimated delivery times vary depending on your location and the shipping method chosen. The following are estimated delivery times:

  • Domestic Orders: Delivery typically takes 3-7 business days.
  • International Orders: Delivery times vary by destination and may take 7-14 business days or longer, depending on customs and local delivery services.

While we aim to meet these delivery estimates, please note that delivery times may vary due to factors such as weather, customs processing, and the availability of the product.

5. Tracking Your Order

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your order's status through the shipping carrier's website.

6. Shipping Restrictions

We currently ship to most locations worldwide; however, some countries or regions may have shipping restrictions or may not be available for delivery. If we are unable to ship to your location, we will notify you at the earliest and cancel your order if necessary.

7. Lost or Damaged Packages

We take great care in packaging and shipping your products. However, in the rare event that your order is lost or damaged during transit, please contact us within 7 days of receiving your order. We will investigate the issue and work to resolve it as quickly as possible. Depending on the situation, we may offer a refund, replacement, or issue a claim with the shipping provider.

8. Customs Duties and Taxes (for International Orders)

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer. We recommend that you contact your local customs office for further details on potential fees before placing an order.

9. Shipping Delays

While we strive to ensure that all orders are shipped promptly, shipping delays may occur due to factors beyond our control, including weather conditions, customs delays, and other unforeseen events. We will notify you if there are any significant delays affecting your order.